Return & Exchange

All returns must have a RETURN FORM attached to it or emailed to us at vohco@vohco.com.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

For returns, the customer is responsible for return shipping costs.

We offer free exchanges on all Australian orders if you would like to swap for a different size or style. Please email us at vohco@vohco.com for your free return shipping label.

To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging (i.e. with packaged box/bag, all tags, garment bag).

Items that cannot be returned:

  • Bottoms are not returnable due to hygienic reasons. 
  • Worn, washed, altered, or damaged items are not returnable (including makeup or deodorant stains, so please be mindful when trying on items). 
  • All items marked "sale" are final and cannot be returned/exchanged. 
  • Gift cards.
  • Boxed sets and accessories (i.e. eye mask, coverette™, travel set).
  • Embroidered items.

For more information, please refer to our Returns & Exchanges page.

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